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Frequently Asked Questions (FAQ)

Find quick answers to the most common doubts about our products, customization options, delivery times, and B2B ordering procedures.

What is the minimum order quantity?

To guarantee the best price-quality ratio on customized industrial productions, our minimum order starts at just 500 pieces.

How long does the fragrance last once opened?

Duration varies based on the chosen essence, cabin ventilation, and cardboard thickness (1.5mm or 2.0mm). We offer essences ranging from standard duration (1-3 days) to 'Excellence' lines that persist for weeks.

Can I print different graphics on the front and back?

Absolutely yes! Full-color (CMYK) front/back printing is included in the price. You can place the logo on the front and your contacts, or a QR code, on the back without additional costs.

Are your air fresheners safe for health?

Yes, safety is our priority. We exclusively use IFRA (International Fragrance Association) certified essences, non-toxic and produced in Europe in compliance with the strictest health regulations.

What are the production and shipping times?

Standard production times are about 15-30 business days from the approval of the digital proof (BAT). Being a 100% European production, you won't have to face delays or Asian customs duties.

Are Sentorette car air fresheners compliant with European REACH and CLP regulations?

Absolutely yes. All our products are manufactured in Europe in full compliance with REACH and CLP regulations. Each fragrance is registered and we provide on request the Safety Data Sheet (SDS) in 24 languages, guaranteeing maximum safety for consumer health and compliance for resale in large-scale retail.

What does IFRA certification mean for your air fresheners?

IFRA (International Fragrance Association) sets global safety standards for fragrances. Using IFRA-certified essences means our air fresheners do not contain prohibited or restricted substances beyond safety thresholds for inhalation in enclosed environments such as cars.

Do you use eco-sustainable materials for production?

Yes, sustainability is a pillar of our production. We use pure FSC-certified cellulose cardboard from responsibly managed forests. We also use non-toxic water-based inks and low environmental impact die-cutting processes.

Is the packaging of air fresheners recyclable?

The cellulose body of the air freshener is biodegradable. The outer flow-pack is necessary to preserve the fragrance: we are introducing 100% recyclable polypropylene (PP) films, clearly labelled to facilitate correct disposal by the end user.

How can I use the QR Code on air fresheners for my marketing campaigns?

The QR Code transforms a physical gadget into a digital access point. You can use it to direct customers to exclusive offers, promotional videos or lead generation. Thanks to our HD printing, the code remains readable throughout the product's lifespan, allowing you to monitor the ROI of offline distribution in real time.

Do you have other questions?

Do not hesitate to contact our support team. We are at your full disposal to guide you in the creation of your product.