Support Center
Frequently Asked Questions (FAQ)
Quickly find answers to the most common questions about our products, customization options, shipping times, and B2B ordering procedures.
What is the minimum order quantity?
To ensure the best quality-price ratio for customized industrial productions, our minimum order starts at just 500 pieces.
How long does the fragrance last once opened?
The duration varies depending on the chosen essence, the vehicle cabin aeration and the cardboard thickness (1.5mm or 2.0mm). We offer essences with standard duration (1-3 days) up to the 'Excellence' lines that persist for weeks.
Can I print different graphics on the front and back?
Absolutely yes! CMYK front/back printing is included in the price. You can place your logo on the front and your contact information, or a QR code, on the back at no extra cost.
Are your air fresheners safe for health?
Yes, safety is our priority. We use only IFRA (International Fragrance Association) certified essences, non-toxic and produced in Europe in compliance with the strictest health regulations.
What are the production and shipping times?
Standard production times are approximately 15-30 business days from graphic proof approval. Being a 100% European production, you won't encounter delays or Asian customs duties.
Do you have any other questions?
Do not hesitate to contact our support team. We are at your disposal to guide you in creating your product.